Parts returned for exchange or refund must be in resalable condition. No returns for refund after 15 days. No refunds on electrical parts opened or out of their original package or used. All refunds are subject to a minimum 20% restocking fee and returned freight unless the reason for the refund or return is our fault. No return or exchange on any part installed or used. Call for a return authorization number before shipping anything back. Some parts may be warranted by the manufacturer and have to be shipped directly to them.